Ever experienced your Windows 11 laptop shutting down abruptly when unplugged from the charger? You're not alone! This issue is quite common and can be caused by various factors, such as a faulty battery, outdated battery drivers, or power problems.
Before You Begin:
Before attempting the troubleshooting steps below, we recommend running the Windows 11 Power Troubleshooter. This tool can help detect and fix common power-related issues on your laptop.
Solutions:
1. Hard Reset the Laptop:
Residual charge in your laptop's capacitors can sometimes cause this issue. A hard reset can help drain that charge. Here's how:
- Turn off your laptop completely.
- Unplug the charger and all peripherals.
- Remove the battery (if removable).
- Press and hold the power button for 30 seconds.
- Reinsert the battery and connect the charger.
- Turn on your laptop and check if the issue is resolved.
2. Check Battery Health:
A damaged battery could be the culprit behind this problem. Check your battery health using the Windows 11 Battery Efficiency Diagnostic Report Tool. You can also use third-party battery testing software or a dedicated app from your laptop manufacturer.
3. Disable Fast Startup:
Fast Startup can sometimes lead to this issue. Try disabling Fast Startup from the Control Panel:
- Open the Control Panel.
- Choose Power Options.
- Click "Change settings that are currently unavailable".
- Uncheck "Turn on fast startup (recommended)".
- Click "Save changes".
4. Update or Reinstall Battery Drivers:
Outdated battery drivers can cause problems. Try updating or reinstalling your battery drivers:
- Open Device Manager.
- Expand the "Batteries" section.
- Right-click on your battery driver and select "Uninstall device".
- Restart your PC. The driver will be reinstalled automatically.
You can also scan for hardware changes to manually reinstall the battery driver.
Alternatively, download the latest battery driver from your laptop manufacturer's official website and install it manually.
5. Roll Back Battery Driver:
You can try rolling back the battery driver to a previous version:
- Open Device Manager.
- Expand the "Batteries" section.
- Right-click on your battery driver and select "Properties".
- Open the "Driver" tab.
- Check if the "Roll Back Driver" button is available. If yes, click the button.
- Follow the on-screen instructions.
- Restart your computer.
6. Calibrate Laptop Battery:
Battery calibration can help resolve this issue. Follow the instructions from your laptop manufacturer to calibrate the battery.
7. Reseat RAM:
Problematic or improperly seated RAM can cause this issue. Try reseating your RAM and check if the problem persists. You can also test the RAM using the Windows 11 Memory Diagnostic Tool.
8. Update BIOS:
Update your laptop's BIOS to the latest version. Check your BIOS version and download the update from your laptop manufacturer's official website.
9. Replace Battery:
If all the above solutions fail, your battery might be damaged. Consult a technician to replace the battery.
Additional Tips:
- Ensure your laptop doesn't overheat during use.
- Avoid leaving your laptop turned off and plugged in for extended periods.
- Use the original charger from your laptop manufacturer.
- Back up your data regularly.
Note:
The information above is general and might not apply to all laptop models. Always refer to your laptop manufacturer's instructions for more specific solutions.
Hopefully, this guide helps you resolve the issue of your Windows 11 laptop shutting down when unplugged!
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